Know Your Customer (KYC) Policy

Three-Tier Verification System for SOL Withdrawals

Effective Date: 15 November 2025 | Version: 1.0

SERVICE RESTRICTION:

KYC verification is NOT accepted from the following restricted countries:

🇨🇺 Cuba (CU)
🇮🇷 Iran (IR)
🇰🇵 North Korea (KP)
🇷🇺 Russia (RU)
🇹🇷 Turkey (TR)
🇻🇪 Venezuela (VE)
🇲🇲 Myanmar (MM)
🇧🇾 Belarus (BY)
🇦🇫 Afghanistan (AF)

Documents from these jurisdictions will be automatically rejected.

1. OVERVIEW

Task4Cash requires Know Your Customer (KYC) verification for all SOL reward withdrawals. We use a three-tier system based on withdrawal amounts to ensure security while maintaining simplicity for users.

Core Principles:

  • No withdrawals without appropriate KYC verification
  • Wallet ownership verification is mandatory for ALL users
  • Higher amounts require additional verification
  • All withdrawals go to the verified wallet address only
Universal Requirement:

The 0.02 SOL wallet verification is MANDATORY for all users regardless of withdrawal amount. This is the foundation of our security system and ensures withdrawals only go to wallets you control.

2. THREE-TIER VERIFICATION SYSTEM

TIER 1: BASIC VERIFICATION (Up to $100 USD)

Method: SOL Wallet Ownership Verification

  • System automatically assigns a unique SOL address to user
  • User sends 0.02 SOL from their own wallet to this assigned address
  • User submits the transaction signature for verification
  • System matches the signature with the assigned address
  • User's SOL wallet is verified and registered for all withdrawals
  • All future withdrawals will be sent to this verified wallet

Processing Time: Instant to 1 hour

Documents Required: None - automated blockchain verification only

Important: This basic wallet verification is mandatory for ALL KYC tiers and must be completed first.

TIER 2: STANDARD VERIFICATION ($100 - $10,000 USD)

Prerequisites: Tier 1 wallet verification must be completed

Additional Requirements: Identity and Address Verification

  • Identity Document:
    • Passport (preferred)
    • National ID card
    • Driver's license
  • Address Proof:
    • Utility bill (within 3 months)
    • Bank statement (within 3 months)
    • Government letter

Processing Time: 1-3 business days (after wallet verification)

TIER 3: ENHANCED VERIFICATION ($10,000 USD and above)

Prerequisites: Tier 1 wallet verification + Tier 2 documents

Additional Requirements: Maximum Security Verification

  • All Tier 1 and Tier 2 requirements PLUS:
  • Video Verification: Live video call or recorded video
  • Enhanced Checks:
    • Sanctions list screening
    • PEP (Politically Exposed Person) check
    • Manual review by compliance team
  • Additional Documentation (if requested):
    • Source of funds explanation
    • Tax documentation

Processing Time: 3-7 business days (after completing Tier 2)

Important Notes:
  • Thresholds are based on cumulative 30-day withdrawals
  • We may request higher tier verification for security reasons
  • All documents must be clear and readable
  • English documents preferred; translations may be required

3. VERIFICATION PROCESS

Step-by-Step Verification Process:

  1. Wallet Assignment: System assigns unique SOL address to your account
  2. Wallet Verification (Mandatory):
    • Send 0.02 SOL from your wallet to assigned address
    • Submit transaction signature
    • System verifies and links your wallet
  3. Additional KYC (if required): Submit documents based on withdrawal amount
  4. Approval: Receive confirmation and withdrawals sent to verified wallet
Wallet Security:

Once verified, ALL withdrawals will ONLY be sent to your verified SOL wallet address. This cannot be changed without completing the full verification process again.

4. RESTRICTED JURISDICTIONS

We cannot process KYC verification or withdrawals for users from restricted countries due to international sanctions and compliance requirements.

Zero Exceptions Policy:
  • No KYC acceptance from restricted countries
  • No withdrawal processing for restricted jurisdictions
  • Automatic rejection of documents from these regions
  • No appeals process for restricted country residents

5. DOCUMENT REQUIREMENTS

5.1 Acceptable Documents

Identity Documents:

  • Valid passport (not expired)
  • National identity card (both sides)
  • Driver's license (if accepted in your country)

Address Documents:

  • Utility bills (electricity, water, gas, internet)
  • Bank statements
  • Tax documents
  • Government correspondence

5.2 Document Quality

  • Full color images or scans
  • All text clearly readable
  • All four corners visible
  • No alterations or edits

6. VERIFICATION FAILURES

Common reasons for verification failure:

  • Poor quality documents (blurry, partial)
  • Expired documents
  • Documents from restricted countries
  • Mismatched information
  • Altered or fraudulent documents
Fraudulent Documents:

Submission of false or altered documents results in:

  • Immediate account termination
  • Forfeiture of all rewards
  • Permanent platform ban
  • Possible legal action

7. DATA SECURITY

Your KYC documents are:

  • Encrypted during transmission and storage
  • Accessed only by authorized personnel
  • Stored securely for regulatory requirements (5 years)
  • Protected under data protection laws
  • Never shared without legal requirement

8. PROCESSING TIMES

Tier Normal Processing Peak Times
Basic (Up to $100) Instant - 1 hour Up to 24 hours
Standard ($100-$10k) 1-3 business days 3-5 business days
Enhanced ($10k+) 3-7 business days 7-10 business days

9. APPEALS PROCESS

If your KYC verification is rejected (except for restricted countries):

  1. You will receive specific reasons for rejection
  2. Submit corrected documents within 30 days
  3. Maximum of 3 resubmission attempts
  4. Contact support for assistance if needed

10. ONGOING MONITORING

KYC verification may be required again if:

  • Documents expire
  • Suspicious activity is detected
  • Regulations change
  • 12 months have passed since last verification
  • User information changes significantly

11. USER RESPONSIBILITIES

Users must:

  • Provide accurate and truthful information
  • Submit genuine, unaltered documents
  • Update information when it changes
  • Respond to verification requests promptly
  • Not attempt to circumvent verification requirements

12. CONTACT INFORMATION

All KYC Support:

For all KYC-related questions and support, please use our contact page:

task4cash.com/contact

Response Time: 24-48 hours
Language: English (primary)

Security Reminder:

Never send KYC documents via email. Use only the secure upload portal provided after contacting support.

Last Updated: 15 November 2025 | Version: 1.0
Next Review: 15 November 2026
This KYC Policy is subject to change. For questions, please contact support.